Cancellation Policy

Cancellation Policy:

• A 50% non-refundable deposit is required to book a birthday party.
• Cancellations with 72 hours or more notice will be accommodated with a one-time reschedule option.
• Subsequent reschedules after the first will be charged a $75 processing fee (regardless of time of notice).
• Cancellations with less than 72 hours’ notice will forfeit the full deposit without option to reschedule.
• Reschedule requests with less than 72 hours‘ notice will be charged a $75 processing fee.
• If our facility is closed due to inclement weather or any other acts of God, your reservation will be rescheduled. No refund will be issued.